Privacy Policy
Last Updated: August 6, 2026
This privacy notice discloses the privacy practices for Northpointe Family Dentistry (“we,” “us,” or “our”) and this website (the “Site”). This notice applies solely to information collected by this Site and our SMS/text messaging communications. It will notify you of the following:
- What personally identifiable information is collected from you through the Site and our text messaging services, how it is used, and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect your information from misuse.
- How you can correct any inaccuracies in your information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this Site. We only collect information that you voluntarily give us — via our contact form, phone number opt-in, or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside our organization, other than as necessary to fulfill your request (for example, to process an order or provide a service you requested).
Unless you ask us not to, we may contact you via email or SMS text message in the future to tell you about specials, new products or services, appointment reminders, or changes to this privacy policy — but only if you have opted in to receive such communications.
Text Messaging (SMS) Communications
If you provide your mobile phone number and opt in to receive text messages from us, the following terms apply:
Consent. By submitting your mobile number through our website, forms, or in person, and checking the applicable opt-in box or otherwise providing consent, you agree to receive text messages from Northpointe Family Dentistry, including appointment reminders, recall/hygiene reminders, billing notices, and promotional offers. Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency and cost. Message frequency varies. Message and data rates may apply, depending on your mobile carrier plan.
No sharing of opt-in data. Mobile information (including your phone number and text messaging originator opt-in/consent data) will not be shared or sold to any third parties or affiliates for marketing or promotional purposes. This information is used solely to send you the communications you’ve consented to receive. Any other data sharing described elsewhere in this policy does not apply to text messaging originator opt-in data or consent — that information is never shared with third parties.
Opt-out. You may opt out of receiving text messages from us at any time by replying STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any message you receive from us. Once we receive your opt-out request, we will promptly remove you from our messaging list. You may receive one final message confirming your opt-out. Opting out of promotional messages will not affect your ability to receive other necessary communications from us through other channels.
Help. For help at any time, reply HELP to any message, or call us at (832) 559-7311.
Carriers. Carriers are not liable for delayed or undelivered messages.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the contact form on our website or by phone at (832) 559-7311:
- See what data we have about you, if any.
- Change or correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
- Opt out of text message, email, or other communications as described above.
Security
We implement reasonable, industry-standard security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Please do not use our contact form or text messaging to send us confidential information. While we will not disclose this information to anyone outside our organization (except as described above), no data transmission over the internet or mobile networks can be guaranteed to be 100% secure.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s device to help us improve your access to our site and identify repeat visitors. For instance, when we use a cookie to identify you, you would not have to log in more than once, saving time while on our site. Cookies can also help us track and target the interests of our users to enhance their experience on our site. Use of a cookie is in no way linked to any personally identifiable information on our site.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. When we make changes, we will update the “Last Updated” date at the top of this policy. For significant changes, we may provide additional notice, such as an email notification or a notice on our website. Your continued use of our services, including continuing to receive text messages, after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or feel that we are not abiding by it, please contact us immediately at (832) 559-7311.
Please also see our Terms of Service.
