I hate the dentist, like really hate the dentist. I developed a crazy tooth pain over the weekend and it got bad enough that I couldn't sleep last night. I tried calling several emergency dentists, but none of them answer. I called Northpointe at 701am (they opened at 7) and they told me to come on down. Keep in mind I'm a new patient, so I had to do all the paperwork and stuff, but they had me back by 8 and got me squared away. Absolutely will make this our new permanent dentist. - JT
Top marks from start to finish. The lady at the front desk is super sweet and helpful, the techs are knowledgeable, and both doctors are personable. I was seen by Dr. John who did an excellent job of explaining what he's doing and why he's doing it. He took the time to answer all my questions and took extra pictures to help me understand where my teeth are showing damage from grinding. I really appreciated that he asked me to check if there were anymore "crunchies" at the end of the cleaning, else we would do another rinse. They are very accommodating, offering to play music or play something on Netflix on the TV mounted to the ceiling. If you're the anxious type, they offer laughing gas (if you request it during scheduling), ear plugs, can turn up the TV, or they just won't use that tool! I've never had a more pleasant trip to the dentist! - Josh
Wow! I was very impressed with these professionals from the moment I walked through the door. Everyone from the receptionist to the Dentist were very friendly, courteous and caring. They make you feel so welcome and are concerned about your comfort. I highly recommend Northpointe Family Dentisty to everyone who may be looking for a Dentist. You will love them! - Pamela
The staff here have a marketable Customer Service model! They are the epitome of Quality Customer Service.
The Receptionist is amazing! She is friendly, greets you with smile and has the right amount of empathy for the patients. When I called from out of state, on vacation, unable to get my tooth fixed and was treated very poorly by another dentist office, she heard my frustration, stepped in and provided me options to help me through my situation until I could see them
Then when I went in, the staff made me feel at home and are quickly helping me with my dental needs.
Dr Tina Garza was so friendly and clearly explained what needed to happen and how she could help.
I have found my new family dentist! These people are amazing!! I actually do not mind going in and getting my teeth worked on. - Toni
They were very nice from the front desk to the dentist!! Made you feel comfortable. And they went easy on me!! I say that because other dentists offices just are so rough on my teeth and gums its miserable. But here it was not!! I highly recommend them. Great customer service and did not try to bill me on things my insuramce did not cover. - Joy
I've been to many practices in my life, but Northpointe Dentistry is my one and only choice for dental service. Not only is the office warm and welcoming, Phyllis is absolutely wonderful and I could not give more accolades to the staff. Drs. John and Tina are incredibly professional and walk you through every step of your customized treatment plan. Thank you for the outstanding experience you have given me and my husband! - Kim
I just visited for the first time. A friend recommended me and I'm glad I came. Service was fast and friendly. The equipment all seemed new and not antiquated tech. Everything went fast but not rushed at all and each step was clearly explained. Upon leaving, I was happy with the treatment plan and for not getting taken advantage of.
Check them out! - Christopher
I thought Dr. Garza was very professional and personal. I highly recommended Northpointe Family Dental in Cypress. I needed to find a dentist quick. My dental crown fell off so I was searching online for a dentist near my house. Northpointe Dental was the first on the list. I called to make my appointment and was scheduled in the next day. Dr. Garza sealed in my dental crown from the previous dentist from out of town. Dr. Garza was very gentle. I will definitely be back. - Alexander
I just started going here this year after moving to the area and needing a new dentist. I usually dread going to the dentist, as most people do, but the amazing staff here has made both of my appointments actually enjoyable. They're some of the nicest, most friendly people I've ever met. They put you at ease and make everything quick and easy. I really lucked out finding this place. - Holly
My family and I just had our first visits at their office in the middle of the Covid pandemic and they were very professional, clean, and have a soft touch. We are very pleased with their work. - Kasey
Outstanding dentist!!!! Our family of four LOVES this place. The staff is extremely nice, and gentle. They take the time to ensure you are completely comfortable, and explain every move they make to keep you envolved in the process to make it the most relaxing experience possible. Excellence seems to be their way of doing things, and I couldn't ask for a better place to go!!! - Adam
"I love this place. Been trying to find a good dentist for years that I feel comfortable going to, and this place sure is the spot! The staff here is super professional but also very personable. I can get in and out, but also have some nice conversations with the staff. Phyllis, the front desk lady, is always super nice and friendly. I also just had a cavity filling done. Maria and the doctor did a great job and eased my dental anxiety. I did not feel a thing! I can't wait to come back for my next cleaning and I will come here for years on end!" - Rose